Features & Functionalities

• Manage Customer Touchpoints:
  • Proactively, processing import/export documentation according to customs regulations.
  • Classifying goods to tariff coding system.
  • Calculating duty, taxes in advance.
• Responsiveness and Quick Communications:
  • Accessible on multiple communication channels.
  • Conferring with officials of agencies to facilitate clearance of goods.
• Integrity:
  • Advising customers on import/export restrictions, tariff systems, quotas, customs-related matters.
  • Applying for tariff concessions or duty drawbacks and refunds.
• Planning:
  • Ensuring right shipping channel port for cargo type.
  • Analysing, determining beforehand clearing option.
  • Clear goods promptly within demurrage-free period.
  • Determining best delivery route, most cost effective haulage.